FAQs

1. Q: What is the delivery time for orders?

   • A: The standard delivery time is between 7 and 15 days. Variations may occur depending on destination and other factors. Tracking is provided with your confirmation emails.

2. Q: How do I track my order?

   • A: Use the tracking link in your order confirmation emails. For specific questions, contact us.

3. Q: How do I wash Christmas sweaters?

   • A: Wash them at 30 degrees on a wool or delicate program. Follow the instructions on the clothing label.

4. Q: I have several questions, how do I get answers?

   • A: Use live chat for answers instantly or within a few hours.

For any other questions, please do not hesitate to contact us. We are here to help you! 🌟