General Terms and Conditions

General Conditions of Sale (CGV) - PRICE

Introduction Welcome to PRIXELLE. These General Conditions of Sale (CGV) govern the use of our website and the purchase of our products. By using our site and making a purchase, you accept these T&Cs in their entirety. Please read them carefully before making a purchase.

Company Information

SAS Betanova
Registered with the RCS under siren number 530954551
contact@prixelle.com

Orders and Products

  1. The products displayed on our website are available while stocks last.
  2. You can place an order by adding products to your cart and following the ordering process.
  3. Once your order is placed, you will receive an order confirmation by email.
  4. Product prices are shown in [your local currency] and are subject to additional taxes and delivery charges where applicable.

Payment

  1. Payments are processed online via secure payment methods.
  2. You agree to pay the full amount of the order, including taxes and shipping charges, if applicable.
  3. We reserve the right to refuse or cancel orders in the event of non-payment or suspected fraud.

Delivery

  1. We aim to deliver your order within the timeframes indicated on our website. However, delays may occur due to circumstances beyond our control.
  2. You are responsible for providing accurate and up-to-date delivery information. Resending costs due to incorrect address will be your responsibility.
  3. Upon receipt of your order, please check the condition of the products. If there is any damage or problem, contact us within 14 days of receipt.

Returns and Refunds

  1. If you are not satisfied with your order, you can request a return within 14 days of receipt.
  2. Returned products must be in their original condition and accompanied by all accessories.
  3. Refunds will be made within 14 working days of receipt of the returned products.

Protection of Personal Data We collect and process your personal data in accordance with our Privacy Policy.

Intellectual property

  1. All content and images on our website are copyrighted and may not be used without our written permission.
  2. The PRIXELLE brand as well as PRIXELLE products are protected and registered with the INPI.

Applicable Law and Jurisdiction

  1. These General Terms and Conditions are governed by the laws in force in France.
  2. Any dispute arising from these General Terms and Conditions will be subject to the exclusive jurisdiction of the competent courts of Nancy.

Contact For any questions or complaints regarding these General Terms and Conditions, please contact us at contact@prixelle.com .

We reserve the right to modify these General Terms and Conditions at any time. The General Terms and Conditions in force at the time of the order will apply.

Update Date June 2024.